Account Help
Forgot your Dream11 password?
Five steps, done through the official app. No email needed — Dream11 password resets go through your registered mobile number and an OTP.
How to reset your password
Open the app and tap "Forgot Password"
On the Dream11 login screen, tap Login, then tap the "Forgot Password?" link below the password field.
Enter your registered mobile number
Dream11 accounts are tied to a mobile number, not an email address, for most users. Enter the same number you signed up with.
Verify with the OTP
An OTP (one-time password) is sent via SMS to that number. Enter it within the time limit shown — OTPs typically expire after a few minutes.
Set a new password
Choose a new password that's different from your old one. Use a mix of letters, numbers, and symbols. Avoid reusing a password from another account.
Log in with the new password
Return to the login screen and sign in with your mobile number and new password. Your team history, wallet balance, and contest entries are unaffected by a password reset.
If the standard reset doesn't work
I don't have access to my registered mobile number anymore
You'll need to update your registered number before you can reset your password through the standard flow. This requires contacting Dream11 support directly with proof of account ownership (KYC documents, past transaction details). Do not share your KYC documents with anyone other than Dream11's official support channels.
I'm not receiving the OTP
Check that your phone has signal and isn't blocking SMS from unknown senders. Wait at least 2 minutes before requesting a new OTP — requesting repeatedly can trigger a temporary cooldown. If it still doesn't arrive after 10 minutes, contact support.
The app says my account is locked
Accounts can be temporarily locked after multiple failed login attempts, as a security measure. Wait 30 minutes and try again, or use the password reset flow to unlock it immediately.
A site is asking for my password to "verify" my account
This is not something the official Dream11 app or website ever does over email, SMS link, or a third-party site. Never enter your Dream11 password anywhere except the official app or dream11.com. If you've received such a request, do not click through — it's a phishing attempt.
A note on account security
Dream11 support will never ask for your password over phone, email, or chat. If someone contacts you claiming to be Dream11 support and asks for your password, OTP, or full bank details, it's a scam. Report it through the app's official Help section and do not respond further. See our customer care guide for the correct, official support channels.
Back into your account?
Once you're logged in, get your captain pick sorted before the next toss.
Open the Decision Matrix